Losing a loved one far from home is an exceptionally difficult experience. In these delicate moments, every family wants their loved one to return to their home country with dignity, respecting their wishes and traditions.
Europe, America, Oceania, Africa
official documents, consular authorizations
in accordance with international health standards
with full monitoring until arrival
(FR/EN/TH/DE)
documents officiels, autorisations consulaires
conformes aux normes sanitaires
(FR/EN/TH/DE)
We manage the entire repatriation process, freeing you from administrative and logistical burdens so you can focus on what truly matters: your grieving process.
Our services include :
✅ Obtaining all official documents : medical certificate, death certificate, consular authorizations, mortuary permits
✅ Body preparation and care according to international sanitary standards
✅ Casketing and sealing of the coffin in compliance with destination country regulations
✅ Coordination with embassies and consulates to expedite procedures
✅ Ground transportation (in Thailand or in Laos)
✅ Air transport to the home country, with rigorous follow-up until arrival
local responsiveness and reliable contacts
we understand that every hour counts to expedite the process
French, English, Thai, and German
each family is supported with empathy and professionalism
partnerships with globally recognized assistance companies, hospitals, and airlines
No. While our main expertise is focused on Thailand and Laos, thanks to our dedicated local teams, we also organize repatriations from other countries in the region. In these cases, we collaborate with trusted partners to ensure reliable and respectful service under our direct supervision.
Once the consular authorization is issued by the home country embassy, the repatriation process typically takes 3 to 4 business days.
It is an official document confirming that repatriation is permitted by the authorities. It allows the flight to be booked, certificates to be prepared, and ensures all legal formalities are respected.
In some cases, depending on the complexity of formalities or local regulations, it may take longer. Procedures from Thailand are often faster. From Laos or neighboring countries, there are more steps and complex logistics, which can extend timelines. At AMAR Assistance, we do everything possible to expedite the process and keep you informed at every stage.
In theory, yes. In practice, the procedures are complex: medical certificates, consular authorizations, strict sanitary standards, and coordination with airlines. Without expertise, delays are common. Most families therefore entrust this task to a specialized provider.
Costs vary depending on the destination, airline, and associated services (body care, certified coffin, ground transport, etc.). We provide detailed and transparent quotes for each case.
In most cases, yes. We work directly with assistance companies and insurers to limit upfront costs for families. However, to ensure the fastest process, initial payments are often necessary, to be reimbursed by the insurance later.
For repatriation from Thailand or Laos, an official death certificate issued by local authorities (hospital or police) is required. This certificate is then translated, usually into English or the language required by the destination country, legalized by the Ministry of Foreign Affairs of the country of death, and validated by the embassy or consulate of the home country.
At AMAR Assistance, we handle the entire process ; obtaining, translating, legalizing, and consular validation, sparing families from these complex procedures during their time of grief.